About Us

We will take on the heavy lifting so that you can focus on your specialism and run your business

ABOUT Engaging Websites

We work with Service Businesses who require an online presence to showcase their work; either something is not working with their website or they need a new one.

We profile, research, create and design stunning content rich websites, that are set-up in the right way and ready to promote.

Unlike agencies or solo providers, who do part of the process or who charge large sums, we provide the whole service in an accessible, structured and affordable way.

About Engaging Websites


ABOUT my creative & technical team

Hello I am Natalie, the founder of Engaging Websites. We are a digital branding, website and SEO agency. I empathise with the challenges of running and growing a business AND wanting to have a good work life balance. A bit more about us – with my budding team, we take on the heavy lifting to allow you to get on with running and growing your business. We blend research and data with creativity and infrastructure. So we are extremely creative,  technical and organised, yet united in keeping things simple.

Let me tell you a story…

A few years ago I moved to a new home. Having come out of a relationship, it was a big deal for me taking on a mortgage and property alone with one income. The new house needed some remodelling but not the lovely, aesthetic type, but the behind the scenes electrical and plumbing type. I could have just patched over what was there and “made do” but I felt I would be throwing away good money and so I decided to take the plunge.


I engaged an electrician as I needed a full house rewire. You know when they say ‘you don’t know what you don’t know’ – well that is so true. I didn’t realise, that despite there being an electrical register of specialists, you can still trade without being on it. Long story short, he did some work for me and I then needed to get a plumber in to move a radiator. It was at this point I discovered two things. Doing a rewire without sorting out the plumbing was not ideal, as both are invasive jobs, and ideally should be done at the same time. But worse than that, the initial electrician had not done right by me. He had cut corners and put me and my family at risk.

In good faith

To say I was devastated is an understatement. I trusted him in good faith and felt he had taken advantage of me. And at that point, I decided I needed to take control and educate myself properly. The new company was my saving grace and I managed to get everything sorted and aligned.

Why am I telling you all of this? Because someone like me is your type of customer and when they invest money in you, they are looking to be guided, nurtured and educated and given the bigger picture. I am sure that you do that and whilst we have all experienced difficult customers, I have to admit that educating and managing customer expectations is a huge part of what we all do in business.

On a mission

My mission is to help you not make the same mistakes when it comes to your website. Just like I am sure it is your mission to help your customers not repeat the mistakes you have encountered, which is why you are in business as the professional you are.

MORE about Our mission


Help and guide you with the foundations of your message and content first before any creation work is done.


Empower you to learn, understand and think for yourself and not be reliant on the professionals!


Dispel the myth that a new website is an automatic ‘traffic magnet’ that will make you money as soon as it is live.


Educate you on what a website actually needs to be ready for promotion and not relying on one single promotion route.